Dedicated Onsite Estate & Maintenance Team

Trinity Village has a dedicated onsite Estate Management & Maintenance Team. If you are hoping to rent a property in the Village, the Management Office offers a full estate management service to residents. With access to a team of dedicated on-site contractors, the team are able to respond promptly and efficiently to all manner of maintenance issues. An out-of-hours service is also available for emergency situations.

Louie-Mae Gibson, Estate Director

We believe that the people behind a company are as important as the company itself, so this month, we introduce you to our very own Louie-Mae Gibson, Estate Director at Trinity Village. Read on to discover a bit more about Louie-Mae, her role, the challenges she faces, and why she loves her role at Trinity Village.

Louie-Mae has managed the Estate team for the past two years and is responsible for the overall day-to-day management of Trinity Village. Starting out in the property industry 13 years ago as the Head of Operations in a property management company, she has transitioned to an onsite Directorship. As with many people, Louie-Mae fell into the property industry. Believe it or not, she began her professional career in the Royal Artillery of the British Army, and she never set out to go into property after leaving. Her initial qualifications as a civilian related to HR and organisational efficiencies, which led her into an operational role in the property sector; this ignited a journey that has culminated in her current position at Trinity Village.

Louie-Mae Gibson

Louie-Mae thoroughly enjoys her rewarding role as your onsite Estate Director, where she takes pride in being closely engaged with both the landlord – Corporation of Trinity House – and the community of residents. The Corporation is a slightly unusual landlord, as the income from the Trinity Village Estate benefit mariners and maritime communities in need. To be involved with such a worthwhile charity also means a great deal to her. Managing an estate of this size and prestige doesn't come without its challenges of course; this includes recognising and respecting the estate's heritage, whilst undertaking work to enhance and improve the Village.

Louie-Mae was initially attracted to the role as Knight Frank are such a well-respected property advisory business. The main reason, however, was that estates like Trinity are very few and far between, and the complexities of such an estate present a challenge too difficult to resist.

At that junction in her career, Louie-Mae was looking for a long-term position that didn't just care about the bottom line, but the lifestyle, the community, and one that had an ethical approach to property management. In the past two years, Louie-Mae has come to realise how unique, wonderful, challenging and altogether different Trinity Village is compared to estates further afield. All the hard work and effort is rewarded, knowing the team is serving such an active and committed community, and providing support for the charitable aims of The Corporation.

Covid, of course, presented some major challenges, such as working remotely and altered working patterns that we’d never seen before. The combination of Covid-19 and a new team who had only been in role for just a couple of months meant some significant adjustments and a steep learning curve.

The Knight Frank team at Trinity Village strive to maintain the human touch as caretakers of Trinity Village. Louie-Mae works within an all-female team, which is a rare sight in this industry. She describes them as some of the most committed, loyal, and hardworking people and she is exceptionally proud of how the team has adjusted, taking on an avalanche of responsibilities and a heavy workload.

The garden squares are beautiful and remain a firm favourite of everyone involved in the estate, but for Louie-Mae, her favourite spot has to be the Management Office. The office is a hub of all things Trinity, where the team can work collaboratively, meet residents, and make decisions that positively impact the whole estate. In terms of food spots, the Gladstone Arms is a solid lunch spot and always delivers, and the Honi Poke is a firm favourite when ordering Uber Eats.

Lastly, Louie-Mae reiterates how grateful and fortunate she is to be in such a position, and can't thank the residents or the landlord enough for being with her on this journey. She hopes to continue to serve the community for years to come.

If you ever fancy a chat or have a question, feel free to pop into the Estate Office to visit Louie-Mae and the team in person.


Estate Team


Louie-Mae Gibson

Louie-Mae Gibson
Estate Director

Louie-Mae manages the Estate team & is responsible for the overall day-to-day management of Trinity Village.

 

Email Louie-Mae

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Creina Nugent
Estate Manager

Creina is responsible for the day-to-day maintenance of the Estate. She also manages planned maintenance works & health & safety.

**Currently on maternity leave**

Email Creina

Maria Brazdovicova

Maria Brazdovicova
Estate Manager

Maria is responsible for the day-to-day maintenance of the Estate. She also manages planned maintenance works & health & safety.

 

Email Maria

Sinead Morgan

Sinead Morgan
Operations Co-ordinator

Sinead is responsible for the facilitation of the lettings, renewals, reviews and associated Health and Safety. In addition to this, she works supporting the team and assisting residents when they are moving in or out!
 

Email Sinead

Vaidas Prichodka

Vaidas Prichodka
Assistant Facilities Manage

Vaidas is responsible for the day-to-day reactive maintenance of the Estate; high priority works and post-demised property inspection tasks. Alongside Louie-Mae he also makes sure that all the H&S elements are achieved and maintained.
 

Email Vaidas

 

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